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Client testimonials
11/20/2023
Testimonial from M.T. Volusia County, Florida
My case worker was AMAZING and her ability to empathise and help ease the stress was absolutely phenominal!
She demonstrated great professionalism in giving me the details of what to expect in the process, as well as keeping on top of what was needed on my behalf to get things going in a timely manner. Having obtained a post graduate degree in psychology, as I went through this event, I felt safe with her. She was never overbearing and treated me with great respect as if I were a relative of hers. The roofing contractor was awesome. They were respectful and professional. Their efficiency is to be complimented and they should be the company that is your major roofing contractor. Your case manager for your organization is an excellent Ambassador to your organization. I have recommended your service toseveral officials on the local, county and state levels.
Testimonial
I wanted to make sure that everyone involved with this organization understands how overjoyed with gratitude I am because of all that was done for me. My very first encounter with Terry Foley was an emotional one because things have been rough for some time. Terry allowed me an opportunity to explain my situation through tears. At one point I thought she was going to join me, but then she made me laugh.
Having several issues to resolve before the roofer could even start left me bewildered. However, once resolved, I spoke with Tim Williams who took over from Terry with much compassion, understanding and empathy. He is such a go getter and was determined to see this job completed. I cannot tell you how appreciative I am to have had someone who genuinely cares for his customers. We emailed, called and met in person and he was always positive, upbeat and comforting. To tell you the truth he made me feel like family. He reminded me over and over that everything would be alright and after his constant interaction I had no doubt that VIND was working hard on my behalf.
I am not sure if anyone working for VIND understands that I had NO options until I received (what I thought initially was a scam) a call asking about my problems I may have had because of the hurricane. This one phone call has made a tremendous impact on my life and I am forever indebted. Tim Williams...you rock!
Testimonial from M.T. Volusia County, Florida
My case worker was AMAZING and her ability to empathise and help ease the stress was absolutely phenominal!
She demonstrated great professionalism in giving me the details of what to expect in the process, as well as keeping on top of what was needed on my behalf to get things going in a timely manner. Having obtained a post graduate degree in psychology, as I went through this event, I felt safe with her. She was never overbearing and treated me with great respect as if I were a relative of hers. The roofing contractor was awesome. They were respectful and professional. Their efficiency is to be complimented and they should be the company that is your major roofing contractor. Your case manager for your organization is an excellent Ambassador to your organization. I have recommended your service toseveral officials on the local, county and state levels.
Testimonial
I wanted to make sure that everyone involved with this organization understands how overjoyed with gratitude I am because of all that was done for me. My very first encounter with Terry Foley was an emotional one because things have been rough for some time. Terry allowed me an opportunity to explain my situation through tears. At one point I thought she was going to join me, but then she made me laugh.
Having several issues to resolve before the roofer could even start left me bewildered. However, once resolved, I spoke with Tim Williams who took over from Terry with much compassion, understanding and empathy. He is such a go getter and was determined to see this job completed. I cannot tell you how appreciative I am to have had someone who genuinely cares for his customers. We emailed, called and met in person and he was always positive, upbeat and comforting. To tell you the truth he made me feel like family. He reminded me over and over that everything would be alright and after his constant interaction I had no doubt that VIND was working hard on my behalf.
I am not sure if anyone working for VIND understands that I had NO options until I received (what I thought initially was a scam) a call asking about my problems I may have had because of the hurricane. This one phone call has made a tremendous impact on my life and I am forever indebted. Tim Williams...you rock!
